Returns and Product Guarantee
Our Guarantee Policy
At REMEDICA Australia we stand behind every product we sell. REMEDICA, in using only the highest grade of organic, certified organic and natural ingredients in combination with advanced naturally derived actives, we deliver quality, integrity and effectiveness to all our customers. Our product is manufactured in quality controlled clean facilities, with a core product range manufactured under certified organic protocols.
Most products will have an overall accepted shelf life of up to 18 months UNOPENED.
To preserve and extend the quality and life of your product: keep product lid closed when not in use, keep out of direct sunlight and store below 27ºC.
REMEDICA Australia has always and will continue to offer a 100% Purchase Price Money Back on all products. If you are not absolutely satisfied with any purchase, for any reason, we will happily provide a prompt refund, credit, or exchange for the purchase price (not including shipping).
We ask that the return products include:
► Original packaging is included when the product is process to be returned.
► Original Purchase Order / Invoice MUST BE INCLUDED. As REMEDICA offers promotions from time to time, we ask that the purchase invoice/receipt be included with the returned goods.
► Please be sure to indicate the reason for the return so we can strive to improve our service and product quality.
Please note that you are responsible for the safe return of merchandise.
Trying a product for the first time? We strongly recommend when applying a product for the first time to use it separately and not combined with your other products to make sure it suits your skin. If you apply all your products together you will not know how to identify any/if at all problems associated with the suitability of product for your skin.
Simply return your purchase with the above information. Our return address is:
PO BOX 1428 Cronulla St,
Cronulla NSW 2230 Australia
We are so sure that within 3 weeks of trying REMEDICA you will see a difference in skin, feel a difference and experience the same assurance we have with what we devote so much time in producing skin care that works, that loves skin and that you love using.