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| Privacy Policy |
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REMEDICa Australia P/L Online Privacy Policy
Under the Australian Privacy Act 1988, REMEDICa Australia respects your rights to privacy protection and is required to comply with the Australian National Privacy Principles when collecting, using, disclosing and handling of your personal information.
This Privacy Statement applies to all personal information we collect about you on this website.
PERSONAL INFORMATION
REMEDICa Australia P/L collects certain personal information from you when you place an order, including but not limited to your name, shipping address, billing address, email address, phone number and credit card account information. We may collect this information in the following ways:
• Via the website’s enquiry and contact pages
• When you sign-up to receive REMEDICa’s promotional offers or newsletter
We also collect non-personal information such as the web pages you visit, information downloaded, browser type, operating system and the site that referred you to us.
USE AND DISCLOSURE OF INFORMATION
REMEDICa’s purpose for collecting your personal information is to ensure optimum customer service and ensure satisfaction with our products and to provide communications (via email) containing product information and promotions.
Your personal information is not shared, sold nor otherwise disclosed outside the company (except as required by legal requirements). REMEDICa takes all reasonable steps to maintain security of your personal information.
Specifically we use your personal information primarily for the purposes of marketing and promoting our products, fulfilling and processing your orders and providing you with a customized service on our Site. We may also use your personal information to provide you with order status information and customer service, to contact you with questions regarding your order, to notify you of changes to our Site and to respond to your request for information.
CONTACTING YOU
If you opt-in to receive promotional material, we may send you newsletters and other materials from time to time containing information that we think may be of interest to you. If you later decide you do not wish to receive any further marketing materials, you may opt-out of receiving future mailings by sending an email to customerserivce@remedica.com.au.
Please be aware that we may contact you for administrative purposes, to notify you about important changes to the Site or to respond to your enquiries, even if you unsubscribe from our mail list.
SECURITY OF PERSONAL INFORMATION
In managing safety and security of your personal information on the Internet we have implemented procedures to promote the safety and security of the information we collect online. We use industry standard efforts to safeguard the confidentiality of your personally identifiable information. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure and we cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Policy. For example, we may be forced to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications.
CONTACT INFORMATION
We would be happy to respond to any questions or comments you may have regarding our Privacy Policy. Please send your inquiries to us at:
REMEDICa Australia P/L
Suite 501, THE WATERTOWER
1 Marian Street
REDFERN NSW 2016
Email: customerservice@remedica.com.au
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Asia Pacific
